NursingNow
Expedite Admission and Discharge Times with Virtual Nursing
At Penn Highlands Healthcare, providing you with efficient and thorough care is a top priority. Thanks to state of the art technology, you and your loved ones can communicate virtually with our nursing staff to enhance your hospital experience from beginning to end.
Penn Highlands DuBois is the first hospital in our health system to introduce NursingNow, a web-based platform that uses digital technology and telecommunication tools to connect nurses with patients inside the hospital.
What is NursingNow?
When you or a loved one is admitted, the virtual nurse is able to complete the admission history process through NursingNow. The platform enables multiple loved ones of the patient to remotely join the session, using a link provided, for a "three-way video visit" to help answer questions.
In addition, NursingNow is used for patient discharges and patient care instructions. This helps to reduce delays that can occur when loved ones are late to arrive by enabling them to remote in. The virtual nurses can share their screens so that patients and loved ones can read the instructions as the nurse explains them. As an added benefit, loved ones do not need to spend hours at the hospital on discharge day.
What are the benefits of NursingNow?
NursingNow provides many benefits to patients, families and the hospital nursing staff including:
- Use of the platform minimalizes patient admission delays.
- The goal is to help expedite admissions and discharges.
- The virtual nurse is fully devoted to the patient during the interaction and not subject to interruptions which makes patients feel comfortable.
- Family members can participate in the admission/discharge process even when they are not physically at the hospital.
- The hospital nurses have more time to physically spend with patients.
How does the NursingNow service work?
In-person medical staff communicate with the virtual nurse to indicate what equipment is set up in front of you during your visit. At that time, the nurse starts a virtual visit with you through our telemedicine platform to complete admission/discharge steps, care instructions and answering questions you or your loved ones might have during your visit.
